WordPress
CAre Plans

WEBSITE SUPPORT TO HELP GROW YOUR ONLINE PRESENCE,
AND KEEP YOUR WORDPRESS INSTALL UP TO DATE AND SECURE.

Your website needs continual attention and support so you can focus on your business and do what you do best. We offer top quality hands-on support with a full support desk to take care of all your website needs.

For more information about the importance of keeping your website software up to date, and the risks of neglect, please read our blog post here.

Our monthly website support plans, called “Care Plans” offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor it’s uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforseen and timely issues.

Our Features

Peace Of Mind

That your website will run the latest version without conflicts.

Experienced Website Professional Team

For an affordable price. We have a full team to support you and your needs.

Support Desk

You can email with a quick turnaround of 1-2 business days.

Access

To additional web design and development services. We only work with clients on a Website Support Plan

Pricing

Pay As You Go. No Long Term Contracts. Cancel Anytime.

Web Maintain

$49 /month

A minimum for anyone with a wordpress website

  • Weekly WordPress Core Updates
  • Weekly Plugin Updates
  • 24/7 Uptime & Security Monitoring
  • Daily Site Backups
  • Database Optimization and SPAM cleanup
  • Google Analytics integration
  • Detailed Monthly Report
  • Email Support
  • Hacked Website Repair ($99/incident)
  • Website Edits Not Included
Get Started

No contract – cancel anytime
*Overage billed at standard hourly rate

Web Manage

$99 /month

Best for websites updated monthly

  • Weekly WordPress Core Updates
  • Weekly Plugin Updates
  • 24/7 Uptime & Security Monitoring
  • Daily Site Backups
  • Performance Optimization
  • Database Optimization and SPAM cleanup
  • Google Analytics integration
  • Detailed Monthly Report
  • SEO Rank Monitoring
  • 30 Min Website Edit Time (does not roll over) *
  • Email Support
  • Hacked Website Repair ($99/incident)
Get Started

No contract – cancel anytime
*Overage billed at standard hourly rate

Web Master

$179 /month

Best for websites with multiple updates monthly.

  • Weekly WordPress Core Updates
  • Weekly Plugin Updates
  • 24/7 Uptime & Security Monitoring
  • Daily Site Backups
  • Performance Optimization
  • Database Optimization and SPAM cleanup
  • Google Analytics integration
  • Detailed Monthly Report
  • SEO Rank Monitoring
  • 60 Min Website Edit Time (does not roll over) *
  • Priority Support & Consulting Calls
  • Hacked Website Repair (No Fee)
Get Started

No contract – cancel anytime

Frequently Asked Questions

Our monthly website support plans, called “Care Plans” offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor it’s uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforseen and timely issues.

Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

Email is our best form of communication since it yields the fastest response. However, we know brainstorming works best on the phone or on a video call. These consulting calls are reserved for our Web Maintain and Web Master clients. They help focus a trajectory of the website for growth and improvements. Many times clients use this time to online screen-share small updates or training.

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate of $100/hr.

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to rick@identitypa.com, and we will immediately stop the next payment.

If You Want To Learn More About Our Web Design & Development Services.

Drop Us A Line And Keep In Touch

Email US Chat with Us